Refunds & Returns Policy
At Juve, we aim to provide you with the best experience and results, which is why we kindly ask that you consider your purchase carefully.
No Refunds on Services or Treatments: We have a no-refund policy on all goods, services, and medical procedures (including injectables) once purchased. This also applies to dermal treatments and other procedures.
Non-Transferable: Treatments, services, and packages are non-transferable and cannot be swapped for other services.
Reservation Fees: While reservation fees are generally non-refundable, they can be applied as a credit for future bookings.
Exchanges on Retail Items: Please note that we do not offer returns or refunds on products purchased online. We encourage you to review your order carefully before completing your purchase.
If you have any concerns about your product, please contact us, and we’ll do our best to assist you.
Contact us at skin@juveskin.com.au for any questions related to refunds and returns.
